

You can drill down to see exactly which items each customer purchased, how much they paid for each item, the payment method they used, the time of day they visited your store, and if the items were returned. With a third-party integration, you can know who shops at which locations, who your most frequent shoppers are, and who the biggest spenders are.

This direct integration removes the risk of incompatibility issues that can happen sometimes when either system goes through an upgrade.
#LIGHTSPEED RETAIL UPGRADE#
Popular point-of-sale systems include loyalty program management tools that are either built-in free or available as an upgrade or add-on feature. This is important to ensure you optimize stock levels to mitigate stockouts and dead stock.Īn inventory management integration is helpful for large or enterprise-level retailers, businesses with multiple warehouses, or businesses that have a lot of online sales, especially if those sales are coming from multiple channels such as Amazon, Walmart, and your own website.
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Inventory software connects to your POS to allow for a comprehensive look at your inventory across all channels, store locations, and warehouses. Lightspeed Retail, for example, has strong inventory control capabilities, so brick-and-mortar shops using this system may not need an additional software integration.Īn inventory management integration expands on your POS system’s native stock-tracking features-specifics vary depending on the integration and your exact needs. Many POS systems come with built-in inventory management features, most allowing you to create SKU numbers and barcodes as well as store important product data and monitor stock levels.įor many small businesses, choosing a POS system that has strong built-in inventory management tools is all you need. Why you need it: Inventory management integrations paint a more complete picture of your inventory across all channels so your stock is always up-to-date. Here’s a list of the most common general software integrations to consider. Regardless of industry, company type, or company size, most businesses will have some basic operating systems, such as accounting and payroll, they can connect with their POS. POS Integrations to Consider for Your Small Business General Software Integrations Plus, POS integrations allow you to improve the customer experience, which in turn drives more sales. You can more easily identify growth opportunities, as well as execute them when the time comes. When your backend business functions are integrated and you have better data, you can make better decisions. This has only worsened since the COVID-19 pandemic, with 26% of owners saying their post-pandemic work-life balance is worse, according to a Capital One Business survey. Time savings is an important benefit to consider as small and midsize business owners have historically faced work-life balance challenges.

Reporting is also easier, as it’s less manually demanding. When you integrate different systems, you can marry data and information as well as leverage automation to help you cut down on admin time. Integrations help you see and understand how everything fits together-managing customers, inventory, employees, cash flow, and more. You can more easily connect the dots between different data points and glean valuable insights. Integrating your POS system with other business software gives you a complete picture of your business.
